SSuperBot

AI support intelligence for commerce

The AI customer platform for faster answers, smarter selling, and support that never stops learning.

When every customer question is a buying signal, SuperBot helps your team know what to say, what to fix, and where revenue is getting stuck.

SuperBot workspace

AI resolution

78%+12.4% this month

Conversation impact

Sample data
A

Customer asks about delivery ETA and a discount code.

AI

Answer drafted with order status, policy, and next-best offer.

Top growth blockers

Shipping questions31%
Size uncertainty24%
Returns policy19%

Bring the Wix context your support team needs into one workspace

Wix StoresWix OrdersWix BlogSite pagesHuman support
200

conversations each month on Free

2,000

conversations each month on Starter

Unlimited

monthly conversations on Pro

24/7

AI availability when the widget is enabled

Your unfair AI advantage

Learn from every conversation, act before issues spread.

AI agent

Responds with product, order, and policy context before tickets pile up.

Conversation intelligence

Groups objections, defects, and revenue risks into clear next actions.

Revenue recovery

Spots abandoned buying moments and turns support into guided selling.

Live handoff

Moves complex chats to the right teammate with the full story attached.

One platform

Give customers what they want and give your team the proof.

Clearer answers

Understand what shoppers need before they leave

Bring chat, product data, order history, articles, and automation into one workspace so every reply is grounded in the customer journey.

Faster action

Turn support signals into operating decisions

See patterns behind refunds, sizing questions, delivery issues, and conversion blockers without waiting for a manual report.

Trusted data

Keep the assistant aligned with your brand

Control tone, policies, language coverage, escalation rules, and training content from a clean admin surface.

Win together

Support, marketing, operations, and founders can finally work from the same customer truth.

See team workflows
Sync the sources you approve, define the answers and escalation rules, then review real conversations and outcomes from the same workspace.SuperBot workflow

Connect every support action to revenue impact.

Start with your current storefront data, then add automation, analytics, and handoff workflows as your team grows.